New Client Information

All new clients please refer to office hours on the contact us page. Most appointments occur during morning/early afternoon. Please contact the office at 704-786-4503 extension 3 to let us know if your interested in our services. Leave a message with the best number to reach you and times to call if we are unavailable when you call.


Have your insurance card ready when you call.We can let you know if we are enrolled with your particular insurance company. If we are not enrolled, or you are not sure of your mental health benefits, we will contact your insurance company for you to find out your status (what your deductible is for example).


Please make us aware of ALL insurances you have, including Medicare and Medicaid. Failure to do so may result in you being billed for the service you receive.


Please make us aware of any other therapy offices that may have an authorization for mental health services  through your insurance company. Failure to do so may result in you being billed your the service you receive.


The next step is to complete the the forms below and send them to our office